Saturday, May 22, 2010

LIfe at the Front Desk

It is once again snowing here in YNP. The road between Tower-Roosevelt and Canyon opened yesterday morning only to be closed yesterday night due to snow. With a peak elevation of 8878 feet, Dunraven Pass causes this road to be closed frequently due to weather.

Work at the Front Desk of the Mammoth Hot Springs Hotel is busy, busy. We've been checking in over 100 people a day, and checking that many out again in the morning. It keeps us on our toes. We are definitely the go-to people - if guests have questions, problems, or if they've just seen a lot of wildlife and wants to share the experience, they come to us. The most thrilling is when a guest has seen something fantastic and comes to share with us. The most common question was 2 evenings ago when many guests were wondering how to turn their heat on as there was a problem with the main heating system and maintenance had to spend some time working on it. This will soon be followed up by, "Where can I park?" as parking is limited and is shared by hotel/cabin guests and day visitors to the park. I think the funniest thing that happens frequently is when we ask, as required, every guest if they have any pets with them. About 50 percent of the time, one spouse turns to the other and says, "Just him/her." Or, if they have children with them, they ususally say, "Just my children." Will that joke get old 4 months from now? I feel fortunate that we seem to have a group of people that work together at the front desk. We all forget things and we all help each other out. And if we have a moment to spare, we make each other laugh.

3 comments:

  1. ah, delightful! We are having hail, and snow in the hills, too. Brrr.

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  2. We've been following your adventures and fully enjoying them. Hope you've had some sun, because Netarts hasn't had much.
    Mavis & Don

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  3. Amy, we are planning a road trip to see you two in Sept. Hope it isn't snowing by then. We are going to try for hotel reservations at your hotel!

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